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IL2009: Micro Interactions, Conversations, and Customers
Micro Interactions, Conversations & Customers View more documents from David King. My part of this session is above… I introduced the concept and talked about the variety of interactions available...
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Be Business Casual
In a previous post, I said I’d talk more about being “business casual.” What exactly does being business casual mean? First off, I have a whole chapter devoted to this idea in my new book, Face2Face...
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